Here we have collected some of the most common questions regarding bidding, selling and buying via ATS Auktion. If you have any further questions or concerns, please feel free to contact us at ATS via our Customer Center at info@atsauktion.se or +46 70 988 35 60
After bidding and when the reserve price has been reached and you (as the buyer) have won the auction, you will receive an invoice via email, in most cases the same day the auction ends, otherwise as soon as possible.
If the invoice has not arrived (to the buyer) – First check your spam. If you can't find it there, contact us at ATS via our customer center at info@atsauktion.se or call +46 70 988 35 60.
When we at ATS have received your (the buyer's) payment, you will receive a payment confirmation to your e-mail within 1-3 banking days. In this email, we also send contact details to the seller. You will agree on a time and place when the object is ready for collection. Once in place, you (the buyer) sign a Delivery Approval. When ATS receives the delivery approval, we pay the seller.
Please note that if you, or a representative of yours, collected and took the item from its location/address, you have also approved the item's existing condition and functionality.
If nothing else is stated, VAT and stamp duty and administration fee are added to all objects on ATS Auktion.